PRIVACY POLICY, COOKIES, COPYRIGHT, AND DISCLAIMER

Privacy Policy

In accordance with international best practices in data protection, Hotel Villa Bokeh informs users of the terms under which it will use and protect any information voluntarily provided when accessing the website www.villabokeh.com.

Hotel Villa Bokeh is committed to safeguarding user data. When users fill out personal information fields through electronic forms on the website, this information will be used solely in accordance with the terms outlined in this Privacy and Data Protection Policy and for the purposes stated herein. However, this Privacy Policy may change or be updated over time, and we therefore recommend and emphasize that you review this page regularly to ensure you agree with any changes.

Information Collected

Our website www.villabokeh.com may collect personal information from users, such as: name, email address, phone number, demographic information, lodging preferences, travel dates, number of guests, as well as any other information deemed necessary in relation to hotel services or specifically requested. When required, additional details may be requested in order to process reservations, check-in, check-out, billing, or other hotel services.

Users agree to provide accurate and truthful information. They will be solely responsible for any damages or losses that Hotel Villa Bokeh, its affiliates, or third parties may suffer as a result of the lack of veracity, accuracy, validity, or authenticity of the data provided.

Use of Information

The website uses the information provided by users in order to:

– Process reservations and hotel services

– Facilitate check-in and check-out

– Provide personalized services during the stay

– Keep a record of guests and requested services

– Send reservation confirmations and related communications

– Improve our hotel services

Users may also receive periodic emails through our website with special offers, hotel promotions, or information about additional services that we consider relevant or beneficial. These emails will be sent to the address provided by the user and may be canceled at any time.

Hotel Villa Bokeh is committed to keeping your information secure. We use advanced hotel security systems and continuously update them to ensure that no unauthorized access occurs.

Cookies

Cookies are files sent, with your consent, to store information about web traffic on your device, making future visits to the website easier and improving your booking experience.

Our website uses cookies to:

– Identify frequency and number of visits

– Remember booking preferences

– Simplify the booking process for future visits

– Carry out statistical analysis (subsequently deleted)

– Personalize hotel offers

You, as a user, can accept, decline, or delete cookies at any time. However, please note that most browsers automatically accept cookies to provide better web service. You may also configure your browser to decline cookies. If declined, some of our online booking services may not be available.

Third-Party Links

This website may contain links to third-party sites of interest, such as airlines, travel agencies, tourist attractions, or complementary services. Once you click on these links and leave our page, we no longer have control over the site to which you are redirected. Therefore, we are not responsible for the terms, privacy practices, or data protection of such external sites, which are subject to their own privacy policies.

Control of Your Personal Information

As indicated above, all users have the right to access, update, or cancel their data, as well as to object to its processing. To exercise these rights, you may contact us directly through the contact details provided on our website.

Copyright

© Grupo Alta. Derechos Reservados. All Rights Reserved. All materials, images, texts, photographs of hotel facilities, and content included on this website are the property of Villa Bokéh and are protected under Guatemalan and international copyright laws.

Disclaimer

The information and opinions expressed on this website are the sole responsibility of the authors of the content and do not necessarily represent or reflect the opinion or position ofe Grupo Alta.

Bokeh, S.A. and its team do not guarantee in any way, nor are they responsible for, the accuracy, sufficiency, or use of the information contained on this website. Villa Bokéh shall not be liable for any damages or losses that may directly or indirectly arise from the use of the information contained herein.

Hotel Villa Bokeh shall not be held responsible for:

– Reservation cancellations or modifications due to unforeseen circumstances

– Service interruptions due to maintenance or force majeure

– Accuracy of third-party information linked through our website

By accessing our website and using our hotel services, users fully accept this disclaimer.